Fraud Protection
How will I know if a call or email I receive is fraudulent?
Our official lottery website is www.bigbrothersdreamhome.org
We only send emails from bigbrothersbigsisters@bigbrothershomelottery.org or inquiries@bigbrothershomelottery.org if you have made an inquiry. Big Brothers Big Sisters Dream Home Lottery will NEVER ask winners to provide their credit card number, additional payment or ask to collect any funds for taxes or shipping of any prizes… this is not an official Big Brothers Big Sisters Dream Home Lottery call.
What to do if you receive an email from someone posing as Big Brothers Big Sisters Dream Home Lottery and asking for your personal/credit card information?
If you receive any emails from a source other than the one listed above, which directs you to a different site, please:
Do not click on any links within the suspect email, and
Let us know immediately by forwarding the email to Big Brothers Big Sisters Dream Home Lottery Customer Service at inquiries@bigbrothershomelottery.org so we are aware and can take appropriate actions.
Do not provide any personal and/or credit card information.
What to do if you receive a call/email from someone saying you have won a prize from Big Brothers Big Sisters Dream Home Lottery but you need to obtain a store (Walmart, Google, etc.) gift card; send payment; or give a credit card number to cover taxes or shipping?
Big Brothers Big Sisters Dream Home Lottery will NEVER ask winners to provide their credit card number, additional payment or ask to collect any funds for taxes or shipping of any prizes… this is not an official Big Brothers Big Sisters Dream Home Lottery call.
Document as much information as possible from the caller and report it to Big Brothers Big Sisters Dream Home Lottery Customer Service at inquiries@bigbrothershomelottery.org for further investigation.
The customer can also call the Government of Canada Anti-Fraud Centre at 1-888-495-8501 to report the fraud attempt.